Privacy Policy
Last Updated: November 2025
The Simple Version
Your data belongs to you. We collect only what we need to run your cafe better. We never sell your information to anyone. Ever. You can export or delete your data anytime. That's it. The rest of this page is the legal stuff our lawyers made us write.
Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- •Identity Data: includes first name, last name, username or similar identifier, and job title.
- •Contact Data: includes billing address, delivery address, email address and telephone numbers.
- •Technical Data: includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
- •Usage Data: includes information about how you use our website, products and services.
- •Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- •To provide and maintain our service
- •To notify you about changes to our service
- •To allow you to participate in interactive features of our service when you choose to do so
- •To provide customer support
- •To gather analysis or valuable information so that we can improve our service
- •To monitor the usage of our service
- •To detect, prevent and address technical issues
- •To provide you with news, special offers and general information about other goods, services and events which we offer
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- •Request access to your personal data
- •Request correction of your personal data
- •Request erasure of your personal data
- •Object to processing of your personal data
- •Request restriction of processing your personal data
- •Request transfer of your personal data
- •Right to withdraw consent
Cookies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Third-Party Links
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us through the contact form on our website or reach out to our data protection officer directly.